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Purchase and Shipping Policies Payment Information At BrightPennies.com, you can always shop using a credit card or check—on the Internet, by phone, or through the mail. Bright Pennies.com accepts Visa, Master Card, and Discover payments online and on the phone at: 866-Kids Want PENNY (866-597-3669) and asking for the Bright Pennies Sales Operator, along with checks from American banks for mail-in orders. Please note, Bright Pennies will process your mail-in order when your check has been received and approved. If you wish to place your order through the mail using a personal check, you can shop by mail by completing the normal Shopping Cart Checkout information, and then choosing the “Mail Orders - Print out your order to mail in with a personal check” option and following the instructions. The mailing address is: Mail Orders All orders must be paid in U.S. dollars. All prices are in U.S. Dollars and subject to change without notice. Your Bright Pennies.com orders are processed using a secure server. When you purchase our goods and services over the Internet, we vigorously strive to guard your privacy including using the Internet industry’s top encryption protection, the Secure Socket Layer Technology. Large Order Discounts If your school, school district, homeschool association or other registered organization is considering a large order (over $500.00) or multiple purchases of a single item (twenty or more) please contact Bright Pennies Customer Care as you may possibly qualify for a Large Order Discount. Custom Delivery Information BrightPennies.com has been developed to provide you with a unique educational shopping experience; we take great pride in the fact that that our products are designed to help each customer reach his or her highest intellectual potential. As a necessary component of this unique approach, unlike most distributors each order placed with Bright Pennies is conscientiously fulfilled by hand, assuring that your order and your shipment are as accurate, safe and secure as possible. In addition, BrightPennies.com is proud to be one of the very few businesses that recycles its boxes and materials for shipping, doing our little part for the environment. Bright Pennies uses the “best way” approach to shipping. Depending on the size and weight of your purchase, and where the package is heading, the administrators at the Bright Pennies fulfillment house will decide on the ideal shipping carrier and method based on your individual needs. The usual delivery time is between three and five business days. Orders Refused on Delivery Unless the package is damaged, if you refuse your order upon delivery, you will be responsible for all shipping and handling fees both ways, plus a 20% restoring fee. Cancellations If you have placed an order and want to cancel for any reason, please email us without delay at Cancel@BrightPennies.com. We will try to stop the order, but if it has already been processed, you are responsible for all shipping and handling charges along with the return shipping. International Orders Bright Pennies will attempt to ship your order internationally if at all possible and if allowed by law. The fee for international orders is 20% of the total order with a minimum of $20.00. These international order shipping rates do not include tariffs, duties, taxes, or any other type of customs or brokerage fees. Shoppers outside of the United States will be responsible for any additional fees upon receipt of the order. Customer Care Please feel free to contact Bright Pennies with any question or concern you might have: Customer Care You can Email Bright Pennies at: CustomerCare@BrightPennies.com You can phone Bright Pennies Customer Care at: (321) 506-2468 And, you can receive Product Information, or you can Order by Phone at: 866-Kids Want PENNY (866-597-3669) and ask for the Bright Pennies Sales Operator. Chargebacks Every effort is made by Bright Pennies to assure the accuracy or your order. Please always feel free to contact us if you believe that any problems exist with your purchase. Should you dispute a transaction and order a chargeback from your credit card company, and that chargeback is determined to be unfounded through appeal or in any other manner, you will be responsible for any fees Bright Pennies Corp sustains in the transaction. Inventory and Errors As with any ecommerce website, every effort is made to make sure that the items presented are available for sale, described properly and priced correctly. While Bright Pennies prides itself on the quality of its service, the information on this website does not certify that each product is available for sale, is described properly or is priced correctly, and Bright Pennies reserves the right to terminate any transaction containing a mistake or factual error. Reshipping Bright Pennies will only reship an order at our cost if our shipping agent or we entered the incorrect shipping address and the order was returned in error.
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